Who we are
Our website address is: https://www.kcomsb.com
Introduction
KCOM Sdn Bhd (“we,” “us,” or “our”) is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you interact with our website, services, and other platforms. By using our services, you consent to the data practices described in this policy.
Information We Collect
Personal Information:
- Contact Details: Name, email address, phone number, and postal address.
- Business Information: Company name, job title, and industry.
- Account Information: Username, password, and other authentication details.
Technical Information:
- Device Information: IP address, browser type, operating system, and device type.
- Usage Data: Pages visited, links clicked, time spent on our site, and other usage statistics.
Other Information:
- Communications: Records of communications, including emails, chats, and phone calls.
How We Use Your Information
We use the information we collect for the following purposes:
- Service Delivery: To provide, maintain, and improve our services.
- Communication: To respond to inquiries, send service-related notifications, and communicate with you about updates and promotions.
- Personalization: To tailor our services and content to your preferences.
- Analytics: To analyze usage patterns and improve our website and services.
- Security: To detect, prevent, and respond to fraud, abuse, and security threats.
- Legal Compliance: To comply with legal obligations and protect our legal rights.
How We Share Your Information
We may share your information with:
- Service Providers: Third-party vendors who assist us in providing our services, such as hosting, analytics, and customer support.
- Business Partners: Partners with whom we collaborate to offer additional services or promotions.
- Legal Authorities: Government agencies, regulators, or other third parties as required by law or to protect our rights and interests.
- Affiliates: Our subsidiaries and affiliated companies for operational and business purposes.
Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include encryption, access controls, and secure data storage practices.
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected and to comply with legal obligations. When we no longer need your information, we will securely delete or anonymize it.
Your Rights
You have the following rights regarding your personal information:
- Access: Request access to your personal information and obtain a copy.
- Correction: Request correction of inaccurate or incomplete information.
- Deletion: Request deletion of your personal information under certain conditions.
- Objection: Object to the processing of your personal information for specific purposes.
- Portability: Request transfer of your personal information to another organization.
To exercise these rights, please contact us using the contact details provided below.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website and indicating the effective date.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: +60165779431
KCOM Sdn Bhd Address: T2B-8-1, 3 Towers, 296, Jln Ampang, 50450 Kuala Lumpur, Wilayah Persekutuan.
Email: support[at]kcomsb.com
Phone: 016-5779431
Thank you for trusting KCOM Sdn Bhd with your personal information. We are committed to protecting your privacy and providing a secure experience.